Privacy Policy

Business Name: Dean Haven Cleaning Services
Business Address: 51 Phyllis Avenue, Peacehaven, East Sussex BN10 7RA
Email: info@deanhaven.co.uk
Phone: 01273 457811

If you have any questions about this policy or your data, please contact us using the details above.

We may collect and process the following information:

• Name
   
• Address
   
• Email address
   
• Telephone number
   
• Details about your property (for quotation purposes)
   
• Any information you submit through our contact forms
   

• IP address
   
• Browser type
   
• Pages visited
   
• Cookies and website usage data
   

We use your information to:

• Provide quotes and carry out our services
   
• Respond to enquiries
   
• Manage appointments and payments
   
• Improve our website
   
• Comply with legal obligations
   

We only use your data where we have a lawful basis to do so under UK GDPR, including:

• Your consent
   
• Performance of a contract
   
• Legal obligation
   
• Legitimate interests (such as improving our services)
   

• Your data is stored securely.
   
• We take reasonable steps to protect it from unauthorised access or disclosure.
   
• We retain personal data only as long as necessary for business and legal purposes (usually up to 6 years for financial records).
   

We do not sell or rent your personal data.

We may share your information with:

• Payment providers
   
• Accountants or professional advisers
   
• IT service providers (e.g., website hosting)
   
• Authorities where required by law
   

All third parties are required to respect the security of your data.

Our website may use cookies to improve user experience and analyse traffic.

Cookies are small text files stored on your device. You can control or disable cookies through your browser settings.

If you use tracking tools such as Google Analytics or Facebook Pixel, this must be clearly stated here.

Under UK GDPR, you have the right to:

• Access your personal data
   
• Request correction of inaccurate data
   
• Request erasure of your data
   
• Restrict processing
   
• Object to processing
   
• Data portability
   

To exercise any of these rights, please contact us.

You also have the right to complain to the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

Our website may contain links to other websites. We are not responsible for their privacy policies.

We may update this Privacy Policy from time to time. The latest version will always be available on our website.